Marine Industry Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Everglades Boats. As a key member of our sales and service department, you will be responsible for providing exceptional customer support and ensuring seamless internal collaboration.
**Responsibilities:**
- Act as the primary point of contact for customers, responding to inquiries, resolving issues, and providing product information.
- Monitor and maintain accurate records of customer interactions, sales orders, and inventory movements.
- Collaborate with cross-functional teams to resolve customer issues and fulfill requests.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in customer-facing roles, preferably in the Marine/Boat Building industry.
- Proven problem-solving skills and ability to work effectively in a fast-paced environment.
- Excellent written and verbal communication skills, with a strong focus on customer satisfaction.
- Ability to lift up to 35 pounds and work in a non-climate-controlled environment.
Salary Range: $55,000 - $75,000 per year, depending on experience.
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