Marine Industry Customer Service Representative

3 weeks ago


Edgewater, Florida, United States RJ Dougherty Associates LLC Full time
Customer Support Role at Everglades Boats

We are seeking a skilled Customer Service Representative to join our team at Everglades Boats. As a key member of our sales and service department, you will be responsible for providing exceptional customer support and ensuring seamless internal collaboration.

**Responsibilities:**
  • Act as the primary point of contact for customers, responding to inquiries, resolving issues, and providing product information.
  • Monitor and maintain accurate records of customer interactions, sales orders, and inventory movements.
  • Collaborate with cross-functional teams to resolve customer issues and fulfill requests.

Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in customer-facing roles, preferably in the Marine/Boat Building industry.
  • Proven problem-solving skills and ability to work effectively in a fast-paced environment.
  • Excellent written and verbal communication skills, with a strong focus on customer satisfaction.
  • Ability to lift up to 35 pounds and work in a non-climate-controlled environment.

Salary Range: $55,000 - $75,000 per year, depending on experience.

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