Resident Manager

4 weeks ago


Los Angeles, California, United States TELACU Full time
Job Summary

Telacu Residential Management, Inc. (TRM) is seeking an experienced Resident Manager to join our team. As a key member of our community management team, you will be responsible for overseeing the day-to-day operations of our residential communities, ensuring that our residents receive the highest level of service and care.

Key Responsibilities
  • Establish and maintain positive relationships with residents, onsite staff, and external agencies
  • Oversee rent collections, tenant relations, occupancy, financial reporting, and regulatory compliance
  • Work collaboratively with the FOM to ensure community operations are within approved budget
  • Enforce rental policies and procedures as specified in the approved management plan
  • Process applicants and leases units in accordance with the Tenant Selection Plan
  • Ensure 100% completion of semi-annual unit inspections and follow up on deficiencies
  • Develop and maintain good tenant relations, adhering to all applicable Fair Housing laws
  • Develop and maintain excellent rapport with local government agencies and other local agencies
  • Complete and submit monthly occupancy and accounting reports
  • Maintain accurate tenant files in compliance with established management procedures and HUD regulations
Requirements
  • High school diploma or GED equivalent required
  • Two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202 or 811 Program preferred
  • Excellent interpersonal skills and ability to work collaboratively with others
  • Highly organized and able to make quick but reasonable decisions
  • Professional demeanor in handling resident and employee relations
  • Ability to exercise discretion and confidentiality in relation to managing the community
  • Demonstrate integrity, respect, and responsibility in dealing with residents and other employees
Benefits
  • Competitive salary and benefits package
  • Medical, dental, and vision insurance options
  • 401(k) retirement plan with employer match
  • Flexible spending account for medical expenses and dependent care
  • Employee assistance program
  • Colonial voluntary supplemental insurance options
  • Paid time off for vacation, sick leave, and holidays


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