Administrative Coordinator

2 days ago


Grand Rapids, Michigan, United States REHAU Incorporated Full time
Job Title: Administrative Assistant

We are seeking a highly motivated and detail-oriented Administrative Assistant to join our team at REHAU Incorporated in Grand Rapids, MI. As a key member of our Furniture Division, you will provide administrative support to our sales team and customers, ensuring seamless communication and efficient order processing.

Responsibilities:
  • Manage multiple mailboxes related to sales and sales support, responding quickly to customer needs.
  • Set up new accounts in SAP and facilitate customer portal registration, lead creation in Salesforce, and forward requests to distributors for processing.
  • Process order portal registrations, initial setup, and tagging to distributors, as well as email triggers for import.
  • Perform all clerical duties relevant to the office, including ordering supplies, inbound and outbound mail, and packages.
  • Answer inbound phone calls to assist customers or transfer to sales coordinators or AR.
  • Support Marketplace customers/orders and process cc payments.
  • Assist with AP invoice processing, coding, and working with the AP team.
  • Support sample requests as needed and provide required support to other team members.
Requirements:
  • Associate degree in a related field preferred.
  • 2-5 years of experience as an Office Support or Administrative Assistant.
  • Proficiency in MS Office suite (Word, Excel, PowerPoint) required.
  • Excellent written and verbal communication skills.
  • Service-oriented and service-driven.
  • Strong time management and project management skills.
  • Ability to work independently and in a team environment.
  • SAP or similar experience a plus.


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