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Facility Coordinator

2 months ago

Naples, Florida, United States INNOVATIVE THE COLLIER AT NAPLES Full time

### Job Title: Receptionist/Concierge

### Job Summary:

We are seeking a highly skilled and detail-oriented Receptionist/Concierge to join our team at Innovative The Collier at Naples. As a key member of our staff, you will be responsible for ensuring the safety and dignity of our residents, while also providing exceptional customer service to our guests and families.

### Key Responsibilities:

* Ensure the safety of residents through appropriate behavioral interventions
* Manage resident account funds daily, with monthly statements being sent out
* Greet all visitors in a professional manner, ensuring they sign in and out
* Balance and manage the resident account funds daily with monthly statements being sent out
* Ensure proper compliance with all state regulatory agency requirements
* Take detailed phone messages and give them to the correct department
* Submit food, paper goods, chemicals, and consumable orders on a weekly basis within budgetary constraints
* Call EMS and families in an emergency
* Maintain the overall appearance of the front lobby, living rooms, and hallways to be presentable to guests and families
* Give tours of the facility to visitors when necessary

### Requirements:

* High School Diploma
* Ability to read, write, speak clearly, and follow written and oral instructions
* Must be aware and understand the needs of the elderly
* Must be able to recognize unusual behavior or physical condition of residents and report those observances to the resident care supervisor
* Must be able to manage stress appropriately, handle multiple priorities, make decisions under pressure, and have strong organizational skills

### Work Environment:

This job position requires moderate physical demands, including frequent walking, stooping/kneeling/bending, lifting/carrying, and pushing/pulling during work.

### Why Join Our Team?

At Innovative The Collier at Naples, we value our residents and staff, and we are committed to providing a safe and supportive environment for all. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.