Food and Beverage Sales Coordinator

4 weeks ago

Naples, Florida, United States Marriott Full time

Job Summary:

We are seeking a highly skilled Sales and Marketing Professional to join our team at Marriott. As a Sales and Marketing Professional, you will be responsible for preparing sales-related documents, promoting brand awareness, and gathering materials to assemble information packages.

Key Responsibilities:

  • Prepare sales-related documents, such as proposals, contracts, and banquet event orders.
  • Promote brand awareness internally and externally.
  • Gather materials and assemble information packages, including brochures and promotional materials.
  • Use sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
  • Assist the management team in developing, implementing, and executing revenue and marketing programs for all outlets and room service.
  • Develop and coordinate social media initiatives and beverage promotional programs.
  • Enter, retrieve, reconcile, and verify information in software involved in the sales process.
  • Answer guest questions about property facilities and services.
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant.
  • Coordinate the selling of all food and beverage in hospitality suites through the Room Service Department.
  • Perform general office duties to support Champions and Room Service, including filing, sending emails, typing, faxing, and copying.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats, move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, stand, sit, or walk for an extended period of time.

Requirements:

  • High school diploma or equivalent related work experience.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • No license or certification required.

About Marriott:

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day.

The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.

It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values.

And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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