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Front Desk Receptionist

2 months ago

Virginia Beach, Virginia, United States miaar Full time

About the Role:

We are seeking a highly skilled and enthusiastic Front Desk Receptionist to join our team at miaar. As the face of our company, you will play a crucial role in creating a positive and welcoming experience for our patients and visitors.

Key Responsibilities:

  • Provide Exceptional Customer Service: Greet patients and visitors in person or over the phone, answer inquiries, and optimize patient satisfaction.
  • Schedule Appointments: Manage appointment scheduling in person or over the phone, ensuring efficient use of provider time and treatment room utilization.
  • Manage Patient Accounts: Obtain, record, and update personal and financial information, as well as record and collect patient charges and control past due payments.
  • Respond to Emergencies: Provide comfort and support to patients in distress, while maintaining confidentiality of personal and financial information.
  • Maintain a Positive Work Environment: Maintain a clean and organized reception area, while adhering to company policies and procedures.

Requirements:

  • Positive Attitude: A contagious personality with a passion for health and wellness.
  • Excellent Communication Skills: Ability to effectively communicate with patients, visitors, and staff.
  • Time Management and Organization Skills: Ability to multitask and prioritize tasks to meet deadlines.
  • Attention to Detail: Maintain accurate and up-to-date records and information.
  • Quality Focus: Strive for excellence in all aspects of the role.