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**Fraud Agile Product Owner Lead**

2 months ago


Phoenix, Arizona, United States USAA Full time

About USAA

At USAA, we are dedicated to supporting the financial security of millions of U.S. military members and their families. Our organization is built on a foundation of integrity, loyalty, and service, which guides everything we do - from how we serve our members to how we interact with each other.

We work together to create exceptional experiences and have a meaningful impact on our members. Our core values are the driving force behind our mission to make a difference in the lives of those who have served our country.

The Opportunity

  • Lead the development and implementation of strategic initiatives for Bank products, focusing on member satisfaction and driving business growth.
  • Collaborate with stakeholders to identify business requirements and drive alignment on business strategy and objectives, ensuring seamless execution and delivery.
  • Translate business needs into clear vision for the team to prioritize their work effectively, leveraging Agile methodologies to optimize results.
  • Work with the team to define acceptance criteria based on business requirements and customer needs, ensuring alignment and effective communication.
  • Drive successful implementation of objectives, goals, and commitments for Bank products and customer experience, maintaining a customer-centric approach.
  • Proactively seek customer feedback to understand their needs and ensure value delivery, fostering a culture of continuous improvement.
  • Own the team backlog and optimize the flow of value by assisting in progress towards objectives and goals, ensuring efficient workflow and resource allocation.
  • Coach and provide feedback to the team to overcome obstacles and drive continuous improvement, promoting a culture of collaboration and innovation.
  • Lead projects with notable risk and complexity, developing strategies for successful execution and mitigating potential risks.
  • Recommend product, process, or service improvements based on business and regulatory issues, ensuring compliance and regulatory adherence.

Requirements

  • Bachelor's Degree OR 4 years of related experience (in lieu of degree), demonstrating a strong foundation in business and finance.
  • 8 years of experience in process improvement, project delivery, or business analysis, with a proven track record of success.
  • Knowledge of Agile methodologies and product life cycle management, with expertise in analyzing business requirements and implementing solutions.
  • Strong communication and persuasion skills with the ability to influence others, driving business outcomes and results.

Preferred Qualifications

  • Experience with SCALED AGILE and previous Agile Product Owner role, with a deep understanding of Agile principles and practices.
  • Background in Business Architecture, Human Centered Design, Data Lake/Data Design, Fraud, and Process Engineering, with a strong foundation in business and finance.

Compensation and Benefits

USAA offers competitive compensation based on experience and market data, with a salary range of $120,550-$230,400. Our employees enjoy best-in-class benefits, including medical, dental, vision plans, 401(k), pension, life insurance, parental benefits, paid time off, volunteer hours, and various wellness programs.

We also provide opportunities for career development and continuing education to help you achieve your professional goals, ensuring a fulfilling and rewarding career with USAA.