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Product Owner
2 months ago
About Lennox International
Lennox International is a leading global provider of climate control solutions, dedicated to creating comfortable, healthier environments for residential and commercial customers while reducing their carbon footprint.
About the Role
We are seeking a highly skilled Digital Solutions Lead to join our team at Lennox International. As a key member of our digital product development team, you will be responsible for leading the expansion of our award-winning Hub, website, and app platform.
Key Responsibilities
- Provide full accountability and transparency for delivery and success of Lennox International's digital platforms
- Lead onshore and offshore development teams, including creating user stories, planning sprints, and managing backlog
- Define and execute the product vision within the context of building external partner tools that drive loyalty to our brands
- Collaborate with senior leadership to align on strategy and execution path to deliver results
- Provide updates and demos of product features and progress to stakeholders
- Conduct or facilitate voice of customer activities to identify business, customer, and user needs
- Capture user and business needs in the form of user stories, functionality expectations, and acceptance criteria
Requirements
- Bachelor's degree in a science, technology, engineering, or mathematics field
- 8+ years of experience as a hands-on business analyst, product owner, or product manager of software-based solutions
- Demonstrated success working with engineering teams to plan, develop, refine, and launch successful software products
- Ability to research and explore product and feature opportunities and user experience improvement
- Excellent written and verbal communication skills
- Able to quickly adapt to change and navigate ambiguous problem spaces
Desired Qualifications
- Knowledge of or experience in the refrigeration or HVAC domain
- Experience implementing eCommerce solutions, preferably via Salesforce B2B Commerce
- Experience partnering with external implementation partners
What We Offer
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401K with company matching and 1-year bonus
- Employee Stock Purchase Program
- Community involvement opportunities
- Robust Employee Assistance Program