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Customer Service Representative

2 months ago

Farmington, Michigan, United States Upshift Full time

Upshift is seeking a Guest Service Associate for flexible work opportunities.

Choose your own hours and locations to work, allowing you to create a schedule that fits your lifestyle.

This position is open to individuals of all experience levels.

Applying is straightforward—no resumes or interviews required.

Upshift is an innovative mobile platform that connects you with numerous flexible job opportunities in various sectors such as Assembly, Hospitality, Packing, Bartending, and more, all available in your local area.

Become one of the 150,000 Upshifters and take control of your work life. You can select from one-day shifts, part-time, or full-time roles based on your preferences.

Role Overview:

As a Guest Service Associate, you will play a vital role in the operations of hospitality establishments by delivering front desk services, managing guest payments, and serving as a reliable information source.

Key Responsibilities:

  • Oversee the check-in process for guests and address any complaints or requests.
  • Handle special requests and provide wake-up calls for guests.
  • Answer customer inquiries over the phone and direct calls to the appropriate departments.
  • Perform cleaning duties for guest suites as needed.
  • Ensure proper maintenance and upkeep of guest rooms.

Guest Service Associates should be prepared to remain on their feet throughout their shifts and may need to lift items weighing up to 50 lbs occasionally and 25 lbs frequently. Good hearing and vision are also essential for this role.

Frequently Asked Questions:

Q: What can I expect in terms of pay?

A: Compensation varies by shift, and you will be informed of potential earnings before applying.

Q: How do I apply?

A: The application process is simple, requiring no resumes or interviews. Complete the online form, and after an onboarding session, you will be ready to start selecting shifts.

Q: What types of shifts are available?

A: Upshifters can find a variety of roles, including baker, server, barista, cashier, attendant, front-desk, housekeeper, event-set-up, dishwasher, food and beverage associate, prep cook, warehouse associate, and more.

Q: Is prior experience necessary?

A: Opportunities are available for individuals at all experience levels.

Benefits:

Upshift provides benefits after your first paycheck, including medical, dental, and vision coverage, among others. Start working on your own terms today.

*Hourly rates are based on current client pay rates and may vary.