Customer Service Representative

5 days ago


Alexandria, Virginia, United States Kitchen & Bath Shop Full time

About Us

Kitchen & Bath Shop is a premier kitchen and bath remodeling expert with over two decades of experience. We focus on blending modern innovation with timeless design to create unique and personalized spaces for clients.

Job Summary

We are seeking a full-time Front Desk Receptionist located in Fairfax, VA. The successful candidate will be responsible for delivering excellent customer service, managing phone etiquette and receptionist duties, performing bookkeeping and clerical tasks, communicating with customers, and multitasking efficiently.

Key Responsibilities:

  • Providing exceptional customer service to internal and external stakeholders
  • Managing front desk operations, including phone calls, emails, and visitor management
  • Performing administrative tasks, such as data entry, filing, and mail distribution
  • Assisting with bookkeeping and financial transactions using QuickBooks
  • Maintaining accurate records and reports
  • Collaborating with team members to achieve business objectives

Requirements:

  • Degree in Business Administration or related field (or equivalent work experience)
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks efficiently
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
  • Previous experience in a similar role is an asset
  • High school diploma or equivalent required

Benefits:

  • Competitive salary: $40,000 - $50,000 per year
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • Opportunities for advancement within the company

Salary Range: $40,000 - $50,000 per year



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