Team Lead

2 weeks ago


Locust Grove, Georgia, United States Chick-fil-A Full time
Job Summary

As a Shift Leader at Chick-fil-A, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of the restaurant. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Lead Operations: Oversee the day-to-day activities of the restaurant, ensuring that all tasks are completed efficiently and effectively.
  • Coach and Develop Team Members: Provide guidance and support to employees to help them improve their skills and performance.
  • Manage Customer Service: Ensure that all customers receive excellent service, responding promptly to their needs and resolving any issues that may arise.
  • Maintain a Clean and Safe Environment: Ensure that the restaurant is clean and safe for customers and employees, adhering to all health and safety regulations.
  • Manage Inventory and Supplies: Oversee the ordering and inventory of supplies, ensuring that the restaurant is always stocked with the necessary items.
Requirements
  • Strong Leadership Skills: Ability to lead and motivate a team of employees.
  • Excellent Communication Skills: Ability to communicate effectively with employees, customers, and management.
  • Problem-Solving Skills: Ability to resolve conflicts and problems in a fair and efficient manner.
  • Attention to Detail: Ability to maintain a clean and safe environment, adhering to all health and safety regulations.
  • Teamwork: Ability to work collaboratively with other employees to achieve common goals.

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