Veterinary Client Service Liaison

2 weeks ago


Burbank, Illinois, United States Banfield Full time
Job Title: Client Service Representative

The Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring seamless communication with our veterinary medical team and clients. This position is responsible for maximizing the productivity of our team, ensuring excellent client experience, and providing exceptional support to our clients and their pets.

Key Responsibilities:
  • Coordinate client flow and ensure efficient use of veterinary medical team time
  • Provide exceptional client service and support
  • Communicate effectively with clients and veterinary medical team members
  • Ensure accurate and timely completion of client records and paperwork
  • Collaborate with other hospital teams to ensure seamless client experience
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Basic computer skills and proficiency in hospital software


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