Guest Relations Specialist

1 week ago


Utica, Michigan, United States Art & Jake's Sports Bar Full time
Job Description

Position Overview:
We are seeking a dedicated and customer-oriented Host to enhance our guests' experience at Art & Jake's Sports Bar. As a Host, you will play a vital role in creating a welcoming environment for our patrons, ensuring they receive exceptional service from the moment they arrive.

Key Responsibilities:

  • Welcome guests warmly and guide them to their tables or waiting areas.
  • Present menus and inform guests about current promotions.
  • Assign tables based on guests' needs and server rotation.
  • Manage guest flow in dining and bar areas, providing accurate wait times.
  • Process payments for food and beverages using cash registers.

Qualifications:

  • Prior experience in restaurant hosting or serving is preferred.
  • Friendly demeanor with a strong focus on customer satisfaction.
  • Ability to communicate effectively with guests and staff.
  • Strong organizational skills to manage multiple tasks efficiently.
  • Physical capability to carry trays and supplies as needed.

Benefits:

  • Flexible scheduling options.
  • Competitive pay structure with weekly payments.
  • Comprehensive training and development programs.
  • Medical, dental, and vision insurance coverage.
  • Opportunities for career advancement within the company.

We look forward to finding the right candidate who will contribute to our vibrant atmosphere and help us deliver outstanding service to our guests.



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