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Business Operations Coordinator

2 months ago

Sacramento, California, United States Aveanna Full time

Business Operations Coordinator

Position Overview

The Business Operations Coordinator plays a vital role in delivering exceptional service to both internal and external stakeholders, focusing on the operational support activities within the branch.

Compensation: $18-20/HR, with potential for monthly incentives.

Benefits Overview:

  • Comprehensive Health, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Matching
  • Employee Stock Purchase Plan
  • Company-Paid Life Insurance
  • Paid Holidays, Vacation Days, and Sick Days
  • Opportunities for Professional Development and Advancement

Key Responsibilities

Medical Records Management:

  • Oversee data entry for patient admissions and ensure accurate input of medical information.
  • Distribute physician care plans and maintain compliance tracking systems.
  • Strive for efficiency in task completion while adhering to deadlines.
  • Support the Clinical Director in compliance-related tasks.
  • Engage in effective communication with all stakeholders.

Personnel Coordination:

  • Assist in onboarding new caregivers and support recruitment efforts.
  • Ensure caregiver personnel files are maintained securely and accurately.
  • Verify and manage caregiver credentials, including licenses and certifications.
  • Provide monthly performance evaluations to management.
  • Coordinate with Corporate Risk Management on worker compensation claims.
  • Serve as the primary contact for caregiver inquiries regarding benefits and policies.

Caregiver Scheduling:

  • Establish and maintain orientation schedules for caregiver staff.
  • Keep an updated contact list of active caregivers.
  • Confirm weekly schedules in accordance with branch guidelines.
  • Distribute monthly schedules to patients as per branch protocols.

Administrative Support:

  • Manage documentation through scanning and filing.
  • Handle incoming calls and ensure accurate message delivery.
  • Oversee mail distribution to appropriate departments.
  • Process invoices in line with branch procedures.
  • Order office supplies and manage special projects as needed.

Qualifications

  • High school diploma or GED.
  • Proficient typing and Microsoft Office skills.
  • Experience in payroll or human resources is preferred.
  • Background in private duty, home care, or healthcare is advantageous.
  • Two years of general office experience is desirable.

Skills and Abilities

  • Maintain confidentiality and professional boundaries.
  • Demonstrate calmness and professionalism in high-pressure situations.
  • Exhibit strong attention to detail and time management skills.
  • Possess effective problem-solving and conflict resolution abilities.
  • Showcase excellent organizational and communication skills.

Physical Requirements

  • Ability to communicate effectively in English.
  • Occasional lifting of up to 25 pounds.
  • Capability to sit, stand, walk, bend, kneel, and climb stairs.
  • Must have visual and auditory acuity.

Work Environment

Work is performed in an office setting with occasional field visits, requiring adaptability to various environments.

Other Duties

This job description is not exhaustive and may be subject to change. Responsibilities may evolve based on the needs of the organization.

Equal Employment Opportunity

Aveanna is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.