Technical Support Agent
4 weeks ago
We are seeking a highly skilled Technical Support Agent to join our team at TEKsystems.
About the Role:
As a Technical Support Agent, you will play a critical role in providing exceptional technical support to our clients. You will be responsible for troubleshooting and resolving technical issues via phone, email, or chat.
Key Responsibilities:
- Provide technical support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to ensure seamless delivery of services
- Maintain accurate records of client interactions and technical issues
Requirements:
- Previous experience in a help desk or technical support role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary range of $40,000 - $60,000 per year
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
- The chance to work with a variety of clients and projects
Location: Phoenix, Dallas, Des Moines (Remote)
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