Bilingual Support Agent
2 days ago
**Job Summary:** We are seeking a highly skilled and detail-oriented individual to join our team as a Bilingual Support Agent.
Job Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and efficient manner.
- Provide accurate and helpful information to resolve customer issues.
- Work collaboratively with other team members to achieve common goals.
Requirements:
- Language Proficiency: You must be fluent in English and French.
- Customer Service Experience: At least one year of experience in customer-facing roles, preferably in a high-volume call center environment.
- Technical Requirements: You must have a wired USB headset with a microphone, a webcam, and a computer that meets the minimum requirements (Windows 11 or MacOS 13 Ventura).
What We Offer:
- A competitive hourly rate and opportunities for professional growth and development.
- Access to ongoing training and support to help you succeed in your role.
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