Assistant Manager Consumer Lending Support Specialist
4 weeks ago
This position oversees all consumer loan underwriting and post-funding activities, including collateral management, loan adjustments, document retention, and other critical tasks. The role manages the support team, including underwriters, and ensures high-quality loan processing and underwriting standards. Strong leadership is needed to train and guide team members, ensuring compliance with all regulations.
Key Responsibilities- Manage and lead the support team and underwriting team.
- Oversee the process of securing collateral for funded loans, ensuring all necessary documentation is obtained and correctly filed.
- Develop and implement procedures for miscellaneous lending tasks, ensuring they are carried out efficiently and effectively.
- Ensure loan documentation is accurate and complies with all relevant regulations and internal policies.
- Identify trends, areas for improvement, and opportunities to enhance underwriting.
- Utilize data analytics for performance reporting and process improvement.
- Achieve and maintain service level agreements (SLAs) to drive team performance and member satisfaction.
- Minimum Education: High school or equivalent
- Minimum Experience: 5 years at a financial institution, interpreting and applying pertinent policies, procedures, regulations, and requirements
- Minimum Skills: Knowledge of credit union service standards and loan operations, as well as all relevant local, state, and federal regulations governing financial institutions. Experience in a management or leadership role. Written and oral communication skills, able to provide both detailed information and summaries to relevant stakeholders.
- Preferred Education: Bachelor's degree
- Preferred Skills: Experience in a management role at a financial institution. Knowledge of human resources processes, and experience interviewing, mediating, and teaching/training staff. Written and oral fluency in Spanish and/or other foreign languages. Experience with social media and multi-platform communications and marketing plans.
The University of Southern California is a smoke-free environment. We are an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
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