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Customer Support Specialist

2 months ago

New York, New York, United States TripArc Full time

**Job Summary**

We are seeking a highly skilled and experienced Customer Support Specialist to join our dynamic Customer Support team at TripArc. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, assisting with their travel needs, and resolving any issues that may arise.

**Key Responsibilities**

* Provide top-notch customer service to clients via phone, email, and other communication channels

* Assist clients with their travel arrangements, including booking flights, hotels, and other travel-related services

* Troubleshoot and resolve any issues that may arise during the travel process

* Collaborate with internal teams to ensure seamless customer service and support

* Stay up-to-date with industry trends and developments to provide expert advice to clients

**Requirements**

* 5+ years of experience in the travel industry, preferably in a customer-facing role

* Advanced knowledge of Sabre and other GDS systems

* Excellent communication and problem-solving skills

* Ability to work in a fast-paced environment and prioritize multiple tasks

* Strong attention to detail and organizational skills

**What We Offer**

* Competitive salary and benefits package

* Opportunities for professional growth and development

* Collaborative and dynamic work environment

* Recognition and rewards for outstanding performance