Healthcare Communication Specialist
6 days ago
At UCLA Health, we are seeking a highly skilled Patient Communication Representative to join our CPN/ ICC Team. As a key member of our team, you will play a vital role in maintaining our reputation for outstanding patient and customer satisfaction.
Key Responsibilities- Contribute to the development and implementation of patient communication strategies that enhance the patient experience.
- Collaborate with healthcare teams to ensure seamless communication with patients and families.
- Provide exceptional customer service and support to patients, families, and healthcare teams.
- Participate in quality improvement initiatives to continuously improve patient communication and satisfaction.
As a Patient Communication Representative at UCLA Health, you will have the opportunity to make a significant contribution to a world-class health organization. You will be part of a dynamic team that is dedicated to delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
RequirementsTo be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
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