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Cash Office Manager

2 months ago

Greensburg, Pennsylvania, United States Shop N Save Full time
Job Overview

As a Cash Office Supervisor at Shop N Save, you will play a vital role in ensuring the smooth operation of our store's financial and customer service functions.

Your key responsibilities will include:

  1. Financial Management: Oversee the accurate and efficient handling of cash transactions, manage cash registers, and maintain a secure and organized cash handling environment.
  2. Team Leadership: Lead and motivate a team of cashiers and baggers to provide exceptional customer service, resolve customer inquiries, and maintain a positive and productive work environment.
  3. Customer Service: Develop and implement strategies to enhance customer satisfaction, resolve customer complaints, and provide a positive shopping experience.
  4. Store Maintenance: Ensure the cleanliness and organization of the store's entrance, break rooms, and other areas, maintaining a welcoming and inviting atmosphere for customers and employees.
  5. Compliance and Collaboration: Uphold company standards for safety, loss prevention, and compliance, collaborating with other departments to ensure seamless operations and exceptional customer service.

Requirements:

  • Previous experience in cash handling, customer service, and team leadership in a retail setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.