Shift Operations Manager

4 days ago


Morrisville, North Carolina, United States Genx Ventures LLC Full time
Job Overview

We are seeking a highly skilled and experienced Shift Manager to join our team at Potbelly Sandwich Shop. As a Shift Manager, you will be responsible for leading and developing a team of associates to deliver exceptional customer service, manage sales and costs, and maintain a clean and safe work environment.

Key Responsibilities
  • Train, coach, and develop associates to ensure they have the skills and knowledge to deliver outstanding customer service and product quality.
  • Lead by example and embody the Potbelly values, ensuring that all associates understand and adhere to company policies and procedures.
  • Manage and control food components, labor, waste, and cash across shifts, ensuring that all financial targets are met.
  • Ensure that all food safety requirements and practices are properly executed and enforced.
  • Manage back-of-the-house operations to ensure that all standards are met, including cleanliness, sanitation, and inventory management.
  • Ensure that all shop security and safety procedures are properly executed and enforced.
Requirements
  • Must have a minimum of 2 years of experience in a restaurant or retail management role.
  • Must have excellent leadership and communication skills, with the ability to motivate and develop a team of associates.
  • Must have a strong understanding of food safety and sanitation procedures, as well as inventory management and control.
  • Must be able to work a minimum of 40 to 50 hours per week, including evenings, weekends, and holidays.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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