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Float Scheduling Coordinator

1 month ago


Burlington, Massachusetts, United States Associated Home Care Full time
Job Title: Float Scheduling Coordinator

Associated Home Care is seeking a skilled Float Scheduling Coordinator to join our team. As a key member of our care team, you will be responsible for coordinating client schedules and ensuring that caregivers are optimized to provide the highest level of service.

Key Responsibilities:

  • Coordinate client schedules and optimize caregiver assignments
  • Communicate effectively with clients, families, case managers, and AHC staff to ensure continuity of care
  • Monitor and report changes in client status, including hospitalizations, suspensions, and transfers
  • Coach caregivers on client concerns, tardiness, and dress code
  • Participate in recruitment and onboarding activities, including communicating staffing needs

Requirements:

  • High school diploma or equivalent
  • One or more years of scheduling experience preferred
  • Strong customer service skills and ability to communicate effectively with diverse populations
  • Dependable, organized, and flexible with ability to work collaboratively
  • Strong technical skills, including Microsoft Office and Teams

Benefits:

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays