Early Bird Welcome Center Associate-Membership

2 weeks ago


Hamburg, New Jersey, United States Fairview Lake YMCA Camps Full time
Early Bird Welcome Center Associate-Membership

We are seeking a highly motivated and customer-focused individual to join our team as an Early Bird Welcome Center Associate-Memberhip at Fairview Lake YMCA Camps. As a key member of our front-line team, you will be responsible for providing exceptional service to our members and guests, ensuring a warm and welcoming experience at our facility.

Key Responsibilities:
  • Greet members and guests professionally and cordially, using a friendly and approachable demeanor.
  • Use active listening skills to understand members' needs and provide accurate information in a timely manner.
  • Verify membership status and confirm memberships are current in our database.
  • Answer phone calls and respond to inquiries in a clear and caring manner.
  • Process transactions, register members for programs and events, and maintain accurate records.
  • Ensure a high level of service and commitment to improving lives, while promoting our mission and values.
Requirements:
  • High school diploma or equivalent required; associate degree in business or related field preferred.
  • Minimum one year experience in customer service and/or sales.
  • Strong communication and interpersonal skills.
  • Computer literacy in Microsoft Office programs.
  • Bilingual ability (Spanish/English) a plus.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

We are an equal opportunity employer and welcome applications from diverse candidates. Employment is subject to extensive background check.



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