Logistics Transportation Operations Director

3 weeks ago


Cerritos, California, United States Samsung SDS America Full time
Job Summary:

Samsung SDS America, a leading player in the global logistics market, is seeking a seasoned Logistics Transportation Operations Director to drive innovation and continuous improvement within its logistics 3 PL transportation operations. As a key member of the team, you will be responsible for identifying and developing new processes and technologies that enhance efficiency, reduce costs, and optimize performance across the supply chain.

Key Responsibilities:

* Communicate and collaborate with multiple divisions to align on goals and meet customer expectations.
* Manage Transportation Management Systems (TMS) and design and implement new systems to enhance operational effectiveness.
* Generate and present dynamic reporting for key performance indicators (KPIs), metrics, and continuous performance tracking.
* Analyze data to identify and implement process improvements while maintaining attention to detail and quality standards.
* Manage internal and external systems to support daily, weekly, and monthly tasks, ensuring smooth logistics operations.
* Work with 3PL providers to address and resolve customer complaints, delivery issues, and escalations.
* Prepare and analyze reports on international and domestic transportation expenses, maintaining cost tracking through web-based reporting.

Requirements:

* Bachelor's degree in logistics, supply chain management, industrial engineering, business administration, or a related field.
* Minimum 15 years of experience in logistics or a related field, with a focus on logistics 3 PL transportation operations.
* Proven experience in Transportation operation process improvement, innovation, or a similar role processes in the home appliance, technology, and electronics device industries.
* Strong understanding of logistics operations, 3 PL transportation Operation, warehouse management, and best practices.
* Excellent analytical and problem-solving skills, with the ability to analyze data and identify improvement opportunities.
* Strong project management skills, with the ability to manage multiple projects simultaneously.

What We Offer:

Samsung SDS America offers a comprehensive suite of programs to support our employees, including top-notch medical, dental, vision, and prescription coverage, wellness program, parental leave, 401K match and savings plan, flexible spending accounts, life insurance, paid Holidays, paid Time off, and additional benefits. We support your professional development and growth in your future career. The base pay range for this role is between $140,000 ~ $200,000/year, and your base pay will depend on your skills, education, qualifications, experience, and location.

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