Customer Service Specialist

4 weeks ago


Portage, Michigan, United States Sam's Club Full time
About the Role: As a Shopping Experience Ambassador at Sam's Club, you will be responsible for delivering exceptional customer experiences across the club. This will include maintaining a positive attitude, providing excellent customer service, selecting and packaging products according to company policies and procedures, resolving member issues and concerns, and promoting the company's products and services effectively.

Requirements: To succeed in this role, you must have strong communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess a commitment to delivering exceptional customer experiences. Additionally, you should be able to stand for long periods, multitask efficiently, and prioritize member satisfaction above all else.

Benefits Package: We offer a comprehensive benefits package that includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. You'll also enjoy paid time off, parental leave, family care leave, bereavement, jury duty, and voting benefits, as well as short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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