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Community Director

2 months ago

Lawrence, Kansas, United States RHP Properties Full time
Job Overview

RHP Properties is seeking a highly skilled Community Manager to oversee the daily administration, operation, and personnel of our manufactured home communities in an efficient, professional, and profitable manner.

Key Responsibilities
  • Manage and deposit daily collection of all monthly rentals, late fees, and other revenue streams.
  • Pursue delinquent rents and perform evictions in accordance with state and landlord laws, and attend court proceedings as required.
  • Hire, train, motivate, and manage onsite staff to ensure deadlines are met, administer discipline with proper documentation, and maintain a positive work environment.
  • Demonstrate leadership in corporate attitude, communication skills, and professional appearance, exemplifying adherence to company policies and procedures.
  • Inspect community grounds and community-owned homes to maintain a presentable appearance and ensure compliance with company standards.
  • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system, ensuring timely completion of tasks and effective use of resources.
  • Enter lead information in the Lead Tracker System and complete guest cards, maintaining accurate records and providing excellent customer service.
  • Process, approve, and forward invoices in a timely manner to the Corporate Office, maintain petty cash, track expenses and receipts, and ensure accurate financial reporting.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits, and ensure compliance with company policies and procedures.
  • Analyze and audit daily, weekly, and monthly reports, addressing any issues or incorrect information, and providing recommendations for improvement.
  • Manage accidents, emergency situations, and immediate mechanical needs, reporting to the corporate office immediately and preparing proper reports, and ensuring a safe working and living environment for all residents and team members.
  • Manage the process of refurbishing community-owned homes, ensuring timely completion and compliance with company standards.
  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Build relationships with residents, respond to all needs, and provide excellent customer service, ensuring a positive living experience for all community members.
  • Coordinate the advertising, promotions, and presentations of homes as directed by the Regional Manager, ensuring effective marketing and sales strategies.
Requirements
  • 2-3 years of property management experience with proven management skills.
  • Strong customer service, communication, and organizational skills.
  • Detailed-orientated and the ability to multitask and problem solve.
  • Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
  • Ability to be flexible and work evenings and weekends.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Valid Operator's license required.
  • High School diploma or GED required.
Benefits

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental, and vision insurance, paid time off and holidays, life insurance, and 401K.