Center Director

7 hours ago


Lawrence, Kansas, United States Sylvan Learning Full time
Job Summary

The Center Director is responsible for delivering a high-quality customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.

Key Responsibilities
  • Manage the overall customer experience, sales, and local marketing strategies of the Center to achieve performance goals.
  • Monitor student performance, meet regularly with families, and connect with school teachers to help ensure the application of skills learned in the classroom.
  • Observe and coach the teaching staff, ensuring robust instructional experiences.
  • Manage the day-to-day Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs.
  • Communicate with the Director of Operations regularly to ensure quality and consistency of the customer experience.
Requirements
  • Bachelor's Degree in Education, Business, or related field.
  • Minimum of one or two years of experience in a supervisor role.
  • Knowledge of current educational policy.
  • Previous retail and/or sales experience preferred.
  • Familiarity with instructional technology and tablet computers.
  • Experience using Microsoft Word and other standard business applications used by the Center.
  • Knowledge of general office equipment such as copiers, printers, and office phones.
  • Experience using social media (Facebook, Twitter, etc.) preferred.

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