Customer Service Performance Manager
7 days ago
As a Site Operations Manager at EssilorLuxottica, you will be responsible for overseeing the daily operations of our Global Contact Centers, supporting our North American team. Your key responsibilities include remote call monitoring, creating presentations, and leading meetings with internal teams and external partners.
You will identify areas for improvement, assess potential impact, and collaborate with stakeholders to develop actionable plans aimed at enhancing key performance indicators (KPIs). You will also support the implementation of process changes, monitor their effectiveness, and communicate results to leadership.
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Customer Service Performance Manager
7 days ago
Mason, Ohio, United States EssilorLuxottica Full timeJob OverviewEssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. As a Customer Service Performance Manager, you will play a key role in overseeing the daily operations of the Global Contact Centers supporting the North American Contact Center.Key ResponsibilitiesOversee global site...
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Automotive Customer Service Representative
3 weeks ago
Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full timeVictory Automotive Group is a family-owned and operated business with over 50 dealerships across the United States. We are seeking highly motivated individuals to join our customer contact center team as Customer Care Specialists. As a key member of our team, you will provide exceptional customer service via phone, email, and text message, ensuring that...
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Automotive Customer Service Representative
4 weeks ago
Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full timeJob OverviewVictory Automotive Group is a family-owned and operated business with over 50 dealerships across the United States. We are seeking a motivated and customer-focused individual to join our Contact Center team as an Automotive Customer Service Representative, fluent in Spanish and English.
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Customer Service Lead Manager
7 days ago
Mason, Ohio, United States Burlington Full time**Job Title:** Customer Service Lead Manager**Location:** Mason, OH 45040As a customer-focused professional with strong leadership skills, you will inspire and motivate associates to deliver exceptional customer service. Your friendly demeanor and retail experience make you an ideal candidate for this role. You will work closely with the Assistant Store...
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Customer Care Specialist
1 week ago
Mason, Ohio, United States Victory Automotive Group Customer Contact Center Full timeVictory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023. We are a leading automotive group with over 50 dealerships across the United States, providing outstanding opportunities for employees, customers, and surrounding communities.We are seeking a highly motivated and detail-oriented individual to join...
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Customer Service Representative
7 days ago
Mason, Ohio, United States Global Channel Management Full timeAbout the jobJob Description:We are seeking a skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer support team, you will provide high-quality multi-channel support and problem resolution to customers.Responsibilities:Provide excellent customer service via phone, chat, email, social media, and...
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Customer Service Specialist
3 weeks ago
Mason, Ohio, United States Global Channel Management Full timeAbout the role at Global Channel Management, Customer Service Rep plays a vital part in delivering high-quality support and problem resolution to customers across multiple channels.We are seeking a skilled professional with 2+ years of experience in customer-facing roles.Key Responsibilities:The ideal candidate will provide multi-channel support (telephonic,...
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Customer Service Performance Leader
3 weeks ago
Mason, Ohio, United States EssilorLuxottica Full timeAbout EssilorLuxotticaWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.Our portfolio of over 150...
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Customer Service Representative
3 weeks ago
Mason, Ohio, United States Global Channel Management Full timeAbout Global Channel ManagementWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing top-notch multi-channel support and problem resolution to our customers.The ideal candidate will have 2+ years of experience in customer service and possess excellent...
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Customer Service Team Lead
7 days ago
Mason, Ohio, United States EssilorLuxottica Full timeJob Title:Customer Service Team Lead About the Company:Eyewear industry leader EssilorLuxottica is a global company with over 180,000 employees in 150 countries. We design, manufacture and distribute ophthalmic lenses, frames and sunglasses under our iconic brands. Our goal is to enable people to 'see more and be more' through innovative designs, exceptional...
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Remote Customer Service Associate
6 hours ago
Mason, Ohio, United States PSG Global Solutions Careers Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at PSG Global Solutions Careers in Mason, Ohio. As a key member of our support team, you will be responsible for providing exceptional service to customers via phone, email, and other communication channels. With a strong focus on quality and...
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Customer Service Professional
1 week ago
Mason, Ohio, United States Bri Bosch - State Farm Agent Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Bri Johnson-Bosch State Farm Agency. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive business growth and success.Estimated Salary: $60,000 - $80,000 per yearAbout the Role:The Customer...
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Customer Service Professional
4 weeks ago
Mason, Ohio, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Russell Tobin in Mason, OH.Salary: $15-$16.39 per hour Job DescriptionThis is a Contract position that requires the candidate to assist customers telephonically and non-telephonically with service and support issues.The ideal...
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Customer Service Liaison
1 week ago
Mason, Ohio, United States Canton Township Full timeCustomer Service RoleThis part-time opportunity is ideal for individuals who enjoy interacting with the public and providing excellent customer service. As a Customer Service Liaison, you will be responsible for greeting participants and families in a positive and friendly manner, responding to emergency situations, and ensuring the front desk is organized...
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Customer Service Specialist
7 days ago
Mason, Ohio, United States PSG Global Solutions Careers Full timeAre you looking for a challenging role in customer service? We are seeking a Customer Service Specialist to join our team at PSG Global Solutions Careers. Based in Mason, Ohio, this opportunity offers a unique chance to work as a Remote Client Support Representative in a fast-paced environment.The ideal candidate will have excellent communication skills and...
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Customer Service Team Lead
7 days ago
Mason, Ohio, United States EssilorLuxottica Full timeCompany OverviewEssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. With over 180,000 dedicated employees in 150 countries, our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that addresses the world's evolving...
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Customer Service Representative
3 weeks ago
Mason, Ohio, United States Global Channel Management Full timeAbout the RoleJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Support: Provide...
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Customer Service Representative
3 weeks ago
Mason, Ohio, United States EssilorLuxottica Full timeJoin EssilorLuxotticaWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.The estimated salary for this role is around $55,000 per year, depending on factors like experience and qualifications.Job Overview:This role involves working collaboratively with the Workforce Analyst under the supervision of...
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Customer Service Associate
3 weeks ago
Mason, Ohio, United States Firestone Full timeJoin Our TeamWe are looking for a talented Retail Salesperson to join our dynamic team at Firestone. As a valued member of our team, you will have the opportunity to develop your skills and advance your career in a fast-paced and rewarding environment.About the PositionThis role involves working closely with customers to understand their needs and provide...
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Customer Service Ambassador
7 days ago
Mason, Ohio, United States The Connor Group Full timeAbout UsThe Connor Group is a national leader in operating upscale apartment communities, recognized as one of the nation's top 50 workplaces. We value innovation, community involvement, and delivering exceptional customer service.Job DetailsThis is a full-time position, working Monday, Wednesday, and Friday from 8:30am to 6:00pm, Tuesday and Thursday from...