Patient Care Coordinator

2 weeks ago


Lawrence, Kansas, United States Adventhealthhomecareeastfl Full time

Position Overview:

The Customer Service Specialist plays a vital role in the patient care team, ensuring efficient clerical and supportive functions that enhance the operational flow of healthcare services.

Key Responsibilities:

  1. Manage patient appointment scheduling using designated software, adhering to established protocols.
  2. Facilitate patient check-in and check-out processes, accurately verifying insurance details and collecting necessary payments.
  3. Conduct daily reconciliations of financial transactions, ensuring accuracy against sign-in sheets and encounter forms.
  4. Prepare daily bank deposits as required.
  5. Maintain current knowledge of coding practices relevant to healthcare services.

Qualifications:

What You Will Need:

  • High School Diploma or Equivalent
  • Up to 1 Year of Relevant Experience

Job Summary:

The Customer Service Specialist is accountable for facilitating a seamless patient experience. Responsibilities include answering incoming calls, welcoming patients to the facility, processing check-ins through computer systems, collecting applicable co-payments, and organizing patient records.

This organization is committed to equal employment opportunities and adheres to all relevant anti-discrimination laws and regulations.



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