Donation Coordinator

6 days ago


Omaha, Nebraska, United States Live On Nebraska Full time
Donation Coordinator Job Description

Live On Nebraska is seeking a dedicated individual to join our Communication Services team as a Donation Coordinator. This role plays a vital part in our mission of saving lives by receiving and prioritizing death referral calls and contacting next of kin to offer tissue and eye donation.

Key Responsibilities:
  • Call next of kin to gain approval for tissue and eye donation.
  • Gather and assess patient medical records and medical social history to determine tissue donation suitability.
  • Complete necessary paperwork with the next of kin to prepare for donation.
  • Collaborate with coroners, funeral homes, hospitals, and other internal departments.
  • Maintain accurate and up-to-date records of all calls, responses, and actions taken.
  • Stay calm and composed under high-pressure situations, ensuring quick and accurate decision-making.
  • Use empathy and active listening to understand individual needs and build rapport.
Environment:
  • Consistently on the phone, instant messaging, and computer.
  • 12-hour shifts (7 pm – 7 am) with Training being on days.
  • Provide support and approach for donation to grieving families.
Requirements:
  • Associate degree focused in health sciences or nursing is preferred, or equivalent training and experience required.
  • Certified Tissue Banking Specialist (CTBS) Certification is preferred, but not required.
  • Must be available to travel to Nebraska for 2 weeks for training.
  • Annual Salary Range: $45,400-$54,348 Depending on experience.

Live On Nebraska offers our team members a comprehensive and competitive benefits package, including insurance, retirement benefits, and paid time off. We want our team members to feel empowered and appreciated in the workplace. We strive to provide an environment that fosters growth, satisfaction, and creativity.

Live On Nebraska is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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