Pediatric Front Office Coordinator

5 days ago


McKinney, Texas, United States Willow Bend Pediatrics Full time
Job Summary

We are seeking a skilled Pediatric Front Office Coordinator to join our team at Willow Bend Pediatrics. As a key member of our staff, you will be responsible for managing the front office operations, ensuring seamless communication with patients and families.

About Us

At Willow Bend Pediatrics, we are dedicated to providing exceptional healthcare services to children and families in our community. Our mission is to deliver personalized care, education, and support to help our patients thrive.

Job Responsibilities
  • Schedule appointments efficiently, considering factors like provider availability, patient preferences, and medical urgency
  • Handle phone calls, respond to emails, and communicate effectively with patients, families, and healthcare professionals
  • Manage patient records, including demographic information, insurance details, and billing documents
  • Process payments, collect copays, balances, and verify insurance coverage
  • Maintain accurate records, reports, and statistics to inform business decisions and improve processes
Requirements

To excel in this role, you should possess:

  • A high school diploma or equivalent; post-secondary education in a related field is an asset
  • Experience in a medical office setting, preferably pediatric-focused
  • Excellent communication, organizational, and problem-solving skills
  • Proficiency in software applications, including scheduling systems, electronic health records, and Microsoft Office
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits that include:

  • Benefits package after 60 days of employment
  • PTO policy after 90 days of employment
  • 401(k) and profit-sharing plan after 1 year of employment
Work Environment

This is a full-time position, Monday through Friday, 7:30am - 4:30pm. You will work in a fast-paced, dynamic environment that requires attention to detail, multitasking, and effective time management. We maintain a clean, organized workspace and follow strict confidentiality guidelines regarding patient information.



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