Volunteer Engagement Coordinator

4 weeks ago


El Centro, California, United States Los Angeles Regional Food Bank Full time
Job Title: Volunteer Engagement Coordinator

At the Los Angeles Regional Food Bank, we are seeking a highly motivated and organized Volunteer Engagement Coordinator to join our team. This role will provide critical support to the Volunteer Department and Food Bank Staff, ensuring the success of our volunteer programs and operations.

Key Responsibilities:
  • Recruit, schedule, and coordinate individual and group volunteers to support the Food Bank's programs and operations.
  • Lead, train, orient, and supervise volunteers at on-site events across both volunteer facilities and off-site events such as drive-through, pop-up, and walk-up food distributions.
  • Build strong relationships with volunteers and provide consistent, excellent customer service to motivate them to continue engaging with the Food Bank.
  • Maintain volunteer management system/database to track and report volunteer activities, such as hours completed, name of project or program, etc.
  • Conduct and/or arrange for volunteer orientation and training.
Requirements:
  • High School Diploma required; Prefer at least 2 years' College-level course work completed.
  • Experience in volunteer recruitment or event management desired.
  • Ability to work in a fast-paced environment that requires strong multitasking skills, excellent time management, and self-starter mentality.
  • Great public speaking, oral and written skills.
  • Excellent customer service and engagement skills with the public.
  • Able to complete assignments with attention to detail and high degree of accuracy.
  • Proficient in basic computer applications such as Excel and Google Workspace (i.e. sheets, docs).
  • Demonstrated capability to conduct one's self in a calm, courteous, and professional demeanor when dealing with the public and/or with difficult situations during all interactions.
  • Ability to identify events in need of volunteers and be proactive with recruitment and engagement.
  • Ability to work productively in an environment with frequent interruption.
  • Ability to properly handle confidential information.
  • Work effectively and collaboratively with others towards common goals.
  • Communicate accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.
  • Demonstrate strong planning, organization, time management, and interpersonal skills.
  • Flexible to occasionally work early-morning and evening hours.
  • Flexible to commute to various volunteer locations per departmental needs.
  • Access to reliable transportation, required to travel within Los Angeles County.
  • May need to commute between Food Bank facilities in Vernon, CA and City of Industry, CA.
  • Willingness to adjust hours to accommodate the needs of the job.
  • Ability to work well with a diverse group of staff and volunteers.
  • Bilingual, English/Spanish or other language preferred, but not required.
  • Passion for the Food Bank's mission and commitment to the seven values of the organization: respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity.
Benefits:
  • Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds.
  • Dental: Employee HMO coverage available at no cost.
  • Vision: Comprehensive vision insurance with generous allowances for examinations and material costs.
  • Flexible Spending Accounts.
  • Employer-paid Life Insurance and Long-Term Disability.
  • Optional Long-Term Care Insurance.
  • 403(b) retirement savings plan with employer match.
  • Employee Assistance Program (EAP) with expanded Mental Health.
  • Employee recognition programs.
  • Growth & career development support for professional certifications and additional training resources.
  • Vacation: Two weeks annually for the first three years.
  • Holiday: Nine paid holidays; eligible upon date of hire.
  • Sick Leave Time available.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of others and have the skills and experience required for this role, please submit your application.



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