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Customer Service Representative

2 months ago

Ridgeland, Mississippi, United States Capital Senior Living Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at The Waterford on Highland Colony, a Sonida Senior Living community. As a key member of our community, you will be responsible for providing exceptional customer service and care to our senior residents.

Responsibilities:

  • Answer telephone calls and direct callers to the appropriate individual
  • Provide information about the community, including fax numbers, website, and other related information
  • Greets and directs visitors to the community
  • Receives, sorts, and forwards incoming mail
  • Coordinates the pick-up and delivery of express mail services
  • Resolves customer questions and concerns

Qualifications:

  • Enjoy providing exceptional customer service and care to our senior residents
  • Appreciate the value of being a dependable and responsible member of our team

We offer a comprehensive benefit package, including competitive wage/salary, health and dental insurance, 401k with company match, and more. If you are interested in a rewarding career where you can make a difference in the lives of our residents, please apply today.