Banking Service Representative

2 weeks ago


Ridgeland, Mississippi, United States Hancock Bank Full time

Job Summary: We are seeking a highly skilled Banking Service Representative to join our team at Hancock Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our banking services.

Key Responsibilities:

  • Process deposits, withdrawals, and other transactions accurately and efficiently.
  • Provide personalized service to clients, answering their questions and addressing their concerns.
  • Work with clients to educate them on digital solutions and financial needs resolution.
  • Assist with financial center morning and evening duties, including opening and closing the vault and balancing the drawer.
  • Manage operational loss within the financial center, seeking supervisory override for transactions outside of authority and properly holding items for loss mitigation.

Requirements:

  • Minimum of 6 months cash handling and customer service experience.
  • Ability to travel if required to perform the essential job functions.
  • Ability to operate related equipment to perform the essential job functions.
  • Ability to read and interpret a document if required to perform the essential job functions.

About Us: Hancock Bank is a leading financial institution dedicated to providing exceptional service and support to our clients. We are committed to building long-term relationships with our customers and employees, and we are seeking a talented and motivated individual to join our team.



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