Sales Associate

6 days ago

Ridgeland, Mississippi, United States The Children's Place Full time

Job Summary:

The Customer Service Representative will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives.

Responsibilities:

Key Accountabilities:

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service.
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary.
  • Exercise sound judgment in effectively addressing customer concerns.
  • Demonstrate the appropriate level of selling skills to positively impact conversion.
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented.
  • Follow company standards of merchandise presentation, signage, and display.
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements.
  • Perform daily housekeeping duties to company standard.
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
  • Contribute focused, well-managed efforts towards achievement of store goals.
  • Exhibit flexibility by processing stock when necessary.

Education and Experience:

  • High School diploma or equivalent.
  • Previous retail experience preferred.
  • Must be at least 18 years of age.

Skills and Behaviors:

  • Excellent customer engagement.
  • Demonstrated time management and organizational skills.
  • Ability to work in team environment.
  • Must be adaptable and flexible to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

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