Front Desk Supervisor

4 months ago


Richmond, United States Delta Hotels by Marriott Richmond Downtown Full time

We are looking for an experienced Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests.

Benefits

  • Health, dental and vision insurance (full-time employees)
  • Paid Time Off (full-time and part-time employees)
  • 401K plan with company match (full-time and part-time employees)
  • Hotel discounts (full-time and part-time employees)
  • Paid holidays (full-time employees)
  • Early access to earned wages
Responsibilities
  • Assist the Front Office Manager with maintaining standards of guest service quality, and keeps staff informed of new policies and procedures
  • Accommodate all guest requests in an accurate and efficient manner
  • Handles guest check-ins and check-outs efficiently and in a friendly and professional manner
  • Assist guests and resolves guest challenges to ensure 100% guest satisfaction
  • Accurately conduct all cash handling and credit card processing activities
  • Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
  • Perform any other job related duties as assigned
Desirable Qualifications
  • Prior experience as a Hotel Front Desk Supervisor or similar role
  • Experience with hotel reservations systems like Galaxy Lightspeed or Opera
  • Customer service experience
  • Excellent communication and organizational skills


SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • Front Desk Associate

    2 weeks ago


    Richmond, United States Gold's Gym International, Inc. Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position requires an outgoing personality with a knack for personal interaction with others. This position will provide assistan Front Desk Associate, Associate, Front Desk, Restaurant, Hotel


  • Richmond, California, United States Four Points by Sheraton Richmond Full time

    Job OverviewWe are seeking an experienced and skilled Front Desk Supervisor to lead our front office team in delivering exceptional guest service and memorable experiences.


  • Richmond, California, United States Four Points by Sheraton Richmond Full time

    We are seeking an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing exceptional service and memorable experiences for our guests.As a key member of our front office team, you will be responsible for maintaining high standards of guest service quality, keeping staff informed of new policies and...

  • Front Desk Associate

    2 weeks ago


    Richmond, California, United States Charter Senior Living Full time

    Job OverviewWe are seeking a Front Desk Associate to provide exceptional customer service and maintain the front desk area at our Residence Inn in Richmond- West/ Midlothian. The ideal candidate will have a friendly and approachable demeanor, excellent communication skills, and the ability to multitask.

  • Front Desk Agent

    2 months ago


    Richmond, United States The Commonwealth Company Full time

    We are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests. Benefits for our hotel front desk agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts...

  • Front Desk Agent

    1 month ago


    Richmond, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Home2 Rosenberg SugarLand [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...


  • Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time

    Job OverviewWe are seeking an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and delivering exceptional service and memorable experiences for our guests.


  • Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

    Front Desk Associate Job Description:We are seeking a highly skilled Front Desk Associate to join our team at Grand Fitness Mgmt, LLC. As a Front Desk Associate, you will be responsible for providing top-notch customer service to our members and guests while ensuring an exceptional experience in our Judgement Free Zone.Key Responsibilities:Greet...


  • Richmond, California, United States PF Miami Developers, LLC Full time

    Job Title: Night Front Desk CoordinatorThis position requires a proactive and detail-oriented individual who can multitask and work independently.About the RoleThe Night Front Desk Coordinator will be responsible for managing the front desk area, handling customer inquiries, and resolving issues promptly.Responsibilities:Front Desk Management: Ensure that...


  • Richmond, California, United States Ultimate Dental Group Full time

    Job Title: Front Desk Dental CoordinatorWe are looking for a dedicated and experienced front desk coordinator to join our dental team. As a key member of our front office staff, you will be responsible for greeting patients, scheduling appointments, and managing dental billing and insurance claims.If you have a strong background in customer service and...

  • Front Desk Assistant

    21 hours ago


    Richmond, Virginia, United States The Jefferson Hotel Richmond Full time

    OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Assistant at The Jefferson Hotel Richmond. As a key member of our front-of-house staff, you will provide exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Your primary duties will include greeting guests, assisting with...


  • Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time

    Four Points by Sheraton Richmond Airport is seeking a dedicated and customer-focused Hospitality Front Office Supervisor to join our team. As a Hospitality Front Office Supervisor, you will play a crucial role in providing exceptional guest service and memorable experiences.Estimated Salary: $70,000 - $90,000 per yearResponsibilities:Assist the Front Office...


  • Richmond, California, United States PF Miami Developers, LLC Full time

    PF Miami Developers, LLC is a leading Planet Fitness Franchisee, owning and operating 66 locations. We strive to enhance peoples lives by providing a high-quality fitness experience. As an Overnight Front Desk Coordinator, you will be responsible for ensuring the gym remains secure and well-maintained overnight.Job SummaryThe Overnight Front Desk Coordinator...

  • Front Desk Ambassador

    4 weeks ago


    Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time

    Job Title: Front Desk AgentSalary: $45,000 - $55,000 per yearAbout Our CompanyFour Points by Sheraton Richmond Airport is committed to delivering exceptional guest experiences. We are dedicated to providing a welcoming environment for our guests and a positive work culture for our team members.Job DescriptionWe are seeking a motivated and customer-focused...

  • Front Desk Associate

    21 hours ago


    Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time

    About the JobWe are looking for an experienced Front Desk Associate - Sales to join our team at Grand Fitness Mgmt, LLC. As a key member of our front desk team, you will play a vital role in providing an exceptional experience for our members and prospective members.Responsibilities:Greet members and guests, answer phones, and assist with membership-related...


  • Richmond, California, United States The Westin Richmond Full time

    About the RoleThe ideal candidate for the Front Office Manager position is a seasoned professional with a strong background in hospitality management. This individual will be responsible for overseeing the front desk operations, managing a team, and delivering exceptional guest experiences.Responsibilities and Expectations:- Manage day-to-day front desk...


  • Richmond Hill, New York, United States Wavecrest Management Full time

    Front Desk Professional Wanted!Join Wavecrest Management Team Ltd. as a Front Desk Professional and take advantage of our dynamic and growing company culture.Estimated Salary: $50,000 - $60,000 per year (dependent on experience)About the JobThis exciting opportunity involves working closely with our front desk team to provide exceptional customer service to...

  • Front Desk Associate

    2 weeks ago


    Richmond, California, United States Charter Senior Living Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Charter Senior Living. As the first point of contact for our guests, you will be responsible for providing exceptional service, ensuring a smooth and welcoming experience.


  • Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time

    Estimated Salary Range: $40,000 - $60,000 per yearAbout the RoleThe Front Desk Supervisor will play a crucial role in ensuring seamless check-in and check-out processes, accommodating guest requests, and resolving any challenges that may arise. This position requires excellent communication and organizational skills, as well as prior experience in a similar...


  • Richmond, California, United States Weinstein Properties Full time

    Job DescriptionWeinstein Properties is hiring a Community Front Desk Coordinator in Richmond, VA. This role is perfect for someone who enjoys working with people, has excellent communication skills, and is detail-oriented.Compensation Package: $18 per hour, plus quarterly bonuses based on individual performanceYou will be responsible for greeting visitors,...