Customer Engagement Specialist
1 week ago
Bill Brennan - State Farm Agent is in search of a dynamic and career-driven individual to become a part of our team. As a member of our agency, you will cultivate and enhance customer relationships within the community to advocate for State Farm offerings, including auto, home, and life insurance.
Key Responsibilities- Deliver prompt, precise, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Implement a customer-centric, needs-based evaluation process to inform clients about insurance alternatives.
- Collaborate with the agent to set and achieve marketing objectives.
- Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
- Competitive hourly compensation along with commission and bonuses
- Health insurance benefits
- Paid time off including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within the agency
- Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing)
- Demonstrated success in achieving sales targets
- Strong communication skills, both written and verbal
- A genuine enthusiasm for the role that insurance and financial products play in assisting individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations
- Self-driven and motivated
- Capability to present effectively to prospective clients
- Ability to meet mutually established marketing objectives
- Experience in marketing is advantageous
- Property and Casualty license (must be obtained within a specified timeframe)
- Life and Health license (must be able to secure within a specified timeframe)
If you possess the drive to excel and envision yourself thriving in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the selection process.
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