Assistant General Manager

1 month ago


Lewisville, Texas, United States Flik Hospitality Group Full time
Job Summary

As an Assistant General Manager with Flik Hospitality Group, you will oversee the Conference Services Department, ensuring seamless execution of events and exceptional guest experiences. Your responsibilities will include managing a team of event planners and guest services ambassadors, forecasting revenue, and establishing relationships with outside purveyors.

Key Responsibilities:

  • Plan, evaluate, and direct the activities of the Conference Planning Managers, Audio Visual Manager, and Administrative Assistant.
  • Ensure department personnel follow established procedures, policies, and guidelines.
  • Anticipate needs, forecast results, and analyze work processes for personnel in the department.
  • Establish and maintain rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department.
  • Forecast department revenues, payroll, and meeting covers on an annual, quarterly, and monthly basis.

Preferred Qualifications:

  • Bachelor's degree and a minimum of five years hotel experience.
  • Previous experience as hotel Director of Conference Services preferred.
  • Superior quantitative, oral, and written communications and problem-solving/strategizing skills.
  • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
  • Proactive mindset to anticipate and support changes in our business.
  • Conformity to the highest standards of personal integrity and ethical behavior.
  • Exceptional customer service abilities.

Benefits:

  • Medical, dental, vision, life insurance, and disability insurance.
  • Retirement plan, paid time off, and holiday time off.
  • Associate shopping program, health and wellness programs, and discount marketplace.
  • Pet insurance, commuter benefits, and employee assistance program.
  • Flexible spending accounts (FSAs).

Req ID: 1358888

Flik Hospitality Group

JEANNE M LANE

[[req_classification]]



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