Customer Service Ambassador

4 days ago


Middletown, Pennsylvania, United States Shaner Hotel Group Full time

Harrisburg Fairfield Inn & Suites has an exciting opportunity for a skilled Front Desk Agent to provide exceptional guest experiences.

As a Front Desk Agent, you will be responsible for checking-in guests, answering phone calls, handling room assignments and resolving any issues that may arise during their stay.

The estimated salary for this role is approximately $45,000 - $60,000 per year, based on your level of experience.

Job Responsibilities

Some of your key responsibilities will include:

  • Checking-in guests and assigning rooms
  • Handling phone calls and responding to emails
  • Resolving guest complaints and concerns
  • Maintaining a clean and organized front desk area

You will work closely with other departments to ensure seamless operations and provide outstanding guest experiences.



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