Equipment Maintenance Coordinator Position
6 days ago
At Miner, LTD, we are looking for a highly organized and detail-oriented Equipment Maintenance Coordinator to join our team.
About the RoleThe successful candidate will be responsible for assisting Field Service Technicians and customers by assigning orders and service calls in a timely manner. They will also communicate effectively with both parties to ensure prompt customer service on warehouse equipment.
Key Responsibilities- Review and process service requests, dispatching technicians with the necessary skill set, paperwork, parts, and information.
- Maintain strong organizational skills to ensure effective communication with customers and technicians, resulting in complete and satisfactory service calls.
- Schedule Planned Maintenance with customers.
- Document all relevant information within service/invoicing software for each job, as well as completing various forms, billing, reports, logs, records, etc.
This role requires excellent communication skills, both written and oral, as well as proficiency in Microsoft Office Products such as Outlook, Excel, and Word. The selected candidate will work closely with the Service Manager to keep the service department informed of unusual circumstances or the need for additional assistance.
The ideal candidate will have a minimum of 2 years' experience in a service coordination or management role and possess a mechanical or technical background. They must also be able to thrive in a fast-paced, technology-driven environment and prioritize multiple projects efficiently.
We offer a competitive salary, estimated at $50,000 per year, based on industry standards and location, along with a comprehensive benefits package that includes medical, dental, vision, 401K with match, company-paid life insurance, and disability coverage. Additionally, we provide PTO, paid holidays, training, and advancement opportunities.
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