Avflight Ticket Service Agent
6 days ago
This is an exciting opportunity to join Avflight as a Ticket Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless travel experiences for our passengers.
About the RoleWe are seeking a highly organized and detail-oriented individual to manage all aspects of ticketing, including checking in passengers, handling baggage, and completing transactions efficiently.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and maintain a calm demeanor even in challenging situations.
Responsibilities- Customer Service: Provide friendly and efficient service to all customers, ensuring their needs are met promptly and professionally.
- Ticketing: Process ticket arrangements, issue refunds, prepare itineraries, and collect excess baggage charges accurately and efficiently.
- Baggage Handling: Check in baggage, collect excess baggage charges, and ensure smooth processing of luggage.
- Ramp Operations: Load and unload cargo on and off aircraft, transport cargo between terminals and aircraft, and perform physical handling of freight and company material.
- Aircraft Preparation: Guide passengers from the terminal to and from aircraft, clean and service cabin interiors, and perform de-icing services when required.
- Education: High school diploma or equivalent required; relevant experience may be considered in lieu of education.
- Skills: Excellent communication skills, ability to read and write English fluently, basic math skills, and strong attention to detail.
- Physical Demands: Ability to lift 50 pounds, push/pull/lift 50 lbs. for extended periods, and sustain positions for extended amounts of time.
As a Ticket Service Agent with Avflight, you will work in an airport environment, both indoors and outdoors, and be exposed to various weather conditions.
CompensationThe estimated salary for this role is $40,000 - $60,000 per year, depending on experience and qualifications.
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