Service Coordinator Specialist

7 days ago


Middletown, Pennsylvania, United States Miner Corp Full time

About the Role: We are seeking a highly organized and communicative Service Coordinator to join our team at Miner Corp. The successful candidate will be responsible for assisting our Field Service Technicians and customers by assigning orders and service calls, ensuring prompt customer service on warehouse equipment. This is an in-office position that requires strong organizational skills and excellent communication abilities.

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Responsibilities:

  • Review and process service requests
  • Dispatch appropriate technicians with proper skill sets, paperwork, parts, and information
  • Schedule Planned Maintenance with customers
  • Document all pertinent information within service/invoicing software for each job
  • Prepare and maintain accurate records and data associated with department responsibilities

Requirements:

  • Minimum 2 years' experience in a service coordination or service management role
  • Mechanical or technical background preferred
  • Excellent communication skills, both written and oral
  • Ability to work effectively in a fast-paced environment
  • Prioritize and handle multiple projects simultaneously

Benefits:

  • Competitive salary: $25-30.00/HR
  • Full benefits package including medical, dental, vision, and 401K
  • Training and mentoring opportunities
  • Ongoing professional development and growth potential

About Us: Miner Corp is a leading provider of service and equipment solutions with branch-based operations across the country. Our company culture emphasizes professionalism, teamwork, and continuous improvement. We offer a dynamic and supportive work environment that encourages employees to grow and develop their skills.



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