Customer Experience Specialist

6 days ago


New Baltimore, Michigan, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Bath & Body Works. As a key member of our sales team, you will be responsible for delivering exceptional in-store shopping experiences, building a loyal customer base, and contributing to sales growth in your store.

Key Responsibilities
  • Deliver exceptional customer service, ensuring a positive and engaging experience for every customer
  • Build relationships with customers, understanding their needs and preferences, and making product recommendations to meet their needs
  • Support product replenishment activities, maintaining a well-stocked and visually appealing store environment
  • Assist with visual merchandising, including floorset execution, window changes, and marketing placement
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions
Requirements
  • Previous retail sales experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with a strong ability to build relationships with customers and colleagues
  • Availability to work varied shifts, including weekends, closing, and peak periods
  • Ability to adapt quickly to changing situations and priorities
What We Offer
  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment, with a focus on teamwork and collaboration
  • Opportunities for professional growth and development, including training and education programs
  • A comprehensive benefits package, including medical, dental, and vision coverage


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