Sales Associate
4 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at JOANN Stores. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service
- Provide exceptional customer service by greeting every customer, using the F.A.S.T. service model to meet their needs, and engaging in friendly conversation about their projects.
- Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location.
- Product Knowledge
- Process customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
- Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
- Team Collaboration
- Assist other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
- Work with Store Management and other Team Members on projects in a friendly and professional manner.
- Education
- No minimum education requirement, but a High School Diploma or equivalent is preferred.
- Experience
- No experience required, but 1-3 years of previous experience in a customer-centric environment is preferred.
- Availability
- Part-time status requires availability that meets the needs of the store, including days, evenings, weekends, and holidays.
- Medical, Dental, and Vision benefit plans
- Company-paid basic, Optional, and Dependent life insurance
- Long-term disability and Company-paid Short-term disability
- Paid Time Off and Sick Time
- Tuition Reimbursement
- Team Member Discount
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