Front Desk Representative

2 days ago


Alexandria, United States Silk Rose Spa Full time
Job Overview

We are seeking a highly skilled and friendly Front Desk Representative to join our team at Silk Rose Spa. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Greeting and Check-in: Welcome clients as they arrive and ensure a smooth check-in process.
  • Appointment Scheduling: Schedule appointments and manage client bookings with ease.
  • Administrative Support: Assist with paperwork, including consent forms, and maintain accurate records.
  • Environment Maintenance: Ensure the front desk area is clean and inviting at all times.
  • Customer Service: Provide exceptional customer service and attend to the needs of clients throughout their services.
Requirements
  • Experience: Two or more years of experience as a receptionist or similar role is preferred.
  • Communication Skills: Excellent communication skills with a commitment to customer service.
  • Work Ethic: Strong work ethic and positive attitude.
  • Technical Skills: Familiarity with computers and scheduling software.
  • Multi-tasking: Excellent multi-tasking skills.


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