Contact Center Business Strategist
3 weeks ago
Job Responsibilities: As a Senior Contact Center Solutions Expert, you will be responsible for developing and implementing comprehensive contact center solutions that meet the evolving needs of our BFSI customers. You will collaborate with cross-functional teams to design and implement technology-enabled solutions that drive business outcomes.
In addition, you will conduct discovery workshops and training sessions to educate customers on various contact center offerings. To succeed in this role, you should have minimum 10+ years of experience in contact center technologies and business strategies, as well as proven expertise in omnichannel, automation, and customer journey analytics.
We offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience and qualifications. In addition, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Contact Center Solutions Lead
3 weeks ago
Edison, New Jersey, United States TEPHRA Full timeAbout TEPHRATephra is a leading provider of innovative Contact Center solutions for the BFSI vertical. Our team of experts works closely with clients to deliver exceptional customer experiences, reduce costs, and drive business growth.Job OverviewWe are seeking an experienced Contact Center Solution Architect to join our team. As a key member of our...
-
Cloud Contact Center Architect
3 weeks ago
Edison, New Jersey, United States Syntricate Technologies Full timeJob Title: Cloud Contact Center ArchitectWe are seeking a skilled Cloud Contact Center Architect to join our team at Syntricate Technologies in Edison, NJ.About the Role:Design and implement cloud contact center solutions using platforms like Five9, NICE CXone, and Genesys Cloud.Leverage expertise in cloud contact center design and implementation to drive...
-
Senior Contact Center Solutions Expert
3 weeks ago
Edison, New Jersey, United States TEPHRA Full timeCompany Overview: TEPHRA is a leading provider of innovative contact center solutions in the BFSI vertical. Our mission is to empower businesses to deliver exceptional customer experiences through cutting-edge technology and strategic partnerships.We are committed to fostering a collaborative and inclusive work environment that encourages creativity,...
-
Strategic Contact Center Technology Advisor
3 weeks ago
Edison, New Jersey, United States TEPHRA Full timeAbout the RoleWe are looking for a highly skilled Contact Center Solution Architect to develop innovative solutions that drive business growth and exceptional customer experiences. As a key member of our team, you will work closely with customers, partners, and internal stakeholders to design, implement, and integrate complex contact center technologies.
-
Digital Power Plant Business Strategist
19 minutes ago
Edison, New Jersey, United States Tephra Inc. Full timeTephra Inc. is seeking a highly skilled Digital Power Plant Business Strategist to join our team.Company OverviewWe are a leading provider of innovative solutions for the power plant industry, dedicated to helping our customers deploy digital technologies to improve their key performance indicators.Our solution unit helps customers to leverage advanced...
-
Presales & Solutions Strategist
4 weeks ago
Edison, New Jersey, United States Diverse Lynx Full timeSolution Strategist RoleDiverse Lynx LLC is seeking a talented Presales & Solutions Strategist to join our ServiceNow Practice. The ideal candidate should have a strong background in ServiceNow Platform expertise, ServiceNow implementation, and presales. They should have experience in ITSM, ITOM, ITAM, CMDB, CSDM, and Discovery, as well as knowledge of...
-
Digital Infrastructure Strategist
3 hours ago
Edison, New Jersey, United States Tephra Inc. Full timeJob SummaryTephra Inc. is seeking a highly skilled Digital Infrastructure Strategist to lead our data center transformation initiatives.About the RoleThe successful candidate will have overall 12+ years of relevant work experience with hands-on technical implementation experience of IT infrastructure projects, including leading data center transformation...
-
Hybrid Cloud Strategist
4 weeks ago
Edison, New Jersey, United States The Dignify Solutions LLC Full timeAbout The PositionWe are seeking a talented Hybrid Cloud Strategist to join our team at The Dignify Solutions LLC. In this role, you will be responsible for developing and implementing hybrid cloud strategies, ensuring seamless data center infrastructure management, and providing exceptional customer support.Key ResponsibilitiesDevelop hybrid cloud...
-
Cloud Infrastructure Strategist
4 weeks ago
Edison, New Jersey, United States TEPHRA Full timeJob Requirements:We are looking for a skilled Cloud Infrastructure Strategist to join our team at Tephra. As a key member of our Analytics & Insights (A&I) Services, you will play a critical role in helping organizations provide insights that enable smart decisions across functions.A&I helps organizations analyze their operational, business, and external...
-
Senior Microsoft Technology Strategist
3 weeks ago
Edison, New Jersey, United States Orion Innovation Full timeAt Orion Innovation, we're committed to delivering innovative solutions that meet our clients' needs. As a Senior Microsoft Technology Strategist, you'll play a critical role in shaping our technology strategy and driving business growth.About the Job:You'll work closely with cross-functional teams to design and implement large-scale software projects,...
-
Chief Information Security Strategist
21 hours ago
Edison, New Jersey, United States Diverse Lynx Full timeAt Diverse Lynx LLC, we are seeking a seasoned professional to take on the role of Chief Information Security Strategist. This position offers an exceptional opportunity for an experienced security architect to lead our company's cybersecurity efforts and shape the future of our information security strategy.About the RoleThis is a leadership position that...
-
Brand Development Strategist
2 weeks ago
Edison, New Jersey, United States C+A Global Full timeC+A Global is a world-class brand builder and licensee, driving innovation and growth of consumer products.Job OverviewWe are seeking an experienced Brand Development Strategist to join our team. As a key member of our marketing department, you will play a crucial role in developing and executing strategies that drive business growth and brand awareness.The...
-
Edison, New Jersey, United States Tephra Inc. Full timeAbout the RoleThis is an exceptional opportunity to join Tephra Inc. as a Digital Transformation Strategist, playing a pivotal role in shaping the future of business. As part of our team, you will be responsible for driving digital depth and thought leadership, leveraging disruptive strategies, digital customer engagement, and experience, data analytics,...
-
Edison, New Jersey, United States Tephra Inc. Full timeAbout the RoleAs a Digital Transformation Strategist for Life Sciences at Tephra Inc., you will drive digital transformation and advisory services for pharmaceutical and medical devices companies.Key ResponsibilitiesDrive Advisory opportunity discovery and diagnostics to help shape an end-state vision for clients' businesses, develop digital strategy,...
-
Business Development Strategist
2 weeks ago
Edison, New Jersey, United States Laksan Technologies LLC Full timeJoin Laksan Technologies LLC as a Sales and Business Growth Specialist, where you will play a key role in driving business expansion through strategic partnerships and client relationships.Job DescriptionWe are looking for a highly motivated and results-driven Sales and Business Growth Specialist to join our team. In this exciting role, you will be...
-
Edison, New Jersey, United States Tephra Inc. Full timeAt Tephra Inc., we are seeking an experienced Digital Transformation Strategist to join our team. With a strong background in the Life Sciences industry and expertise in digital transformation, this individual will drive strategic growth and innovation across pharmaceutical and medical device companies.About UsTephra Inc. is a leader in digital advisory and...
-
Transformational Business Strategist
1 day ago
Edison, New Jersey, United States Tephra Inc. Full timeCompany OverviewTephra Inc. is a forward-thinking organization committed to driving business transformation through innovative solutions.
-
High-Tech Sales Strategist
1 hour ago
Edison, New Jersey, United States Tephra Inc. Full timeTephra Inc. is seeking a highly skilled Business Development Director to join our High Tech Unit sales team for North America. This key sales role is responsible for executing regional sales and business development strategies for target companies within the sub-segments of the Hi-Tech Unit.Industry SegmentsThe Hi-Tech unit encompasses various industry...
-
Business Development Executive
2 weeks ago
Edison, New Jersey, United States BRUNS-PAK Full timeAbout BRUNS-PAK:BRUNS-PAK is a 38-year-old recognized leader of data center solutions, offering comprehensive data center consulting, design/engineering, and construction/commissioning services throughout the United States, Canada, Europe, and South America.Job Description:We are looking for a skilled Sales Executive to join our team and drive business...
-
Business Development Director
2 weeks ago
Edison, New Jersey, United States CBM of America, LLC Full timeJob OverviewWe are seeking a results-driven Business Development Manager to drive business growth by developing and nurturing relationships with new and existing clients in the data center and central office market.This key role is responsible for identifying opportunities and creating strategic plans that align with the company's goals, leveraging industry...