Accounting Technology Specialist

1 week ago


Austin, Texas, United States Epicor Inc Full time
About Epicor Inc

We're a team of 5,000 professionals dedicated to creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology.

Job Summary

The Accounting Application Specialist role involves diagnosing, troubleshooting, and debugging finance-related software issues for our BisTrack ERP and Microsoft Dynamics GP software.

Key Responsibilities
  • Investigate accounting application support cases from BisTrack customers, gather necessary information, and escalate as needed.
  • Carry out root cause analysis of errors in customers' business environments.
  • Liaise between support, development, and quality assurance teams.
Requirements
  • 3+ years of applicable experience and demonstrated success/knowledge.
  • Post-secondary education in a related discipline and/or industry knowledge/experience.
  • Basic knowledge of accounting fundamentals (including Accounts Payable, Accounts Receivable, and General Ledger).
What Sets You Apart
  • Working knowledge of Microsoft Dynamics GP accounting software.
  • Experience in an ERP software support environment with high call volumes.
Benefits
  • Competitive pay range: $50,000 - $110,000 CAD.
  • A comprehensive health and wellness benefits package.
  • Opportunities for mentorship, continuing education, and career goal setting.


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