Companion Animal Department Manager

5 days ago


Fort Atkinson, Iowa, United States Petco Animal Supplies, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Companion Animal Department Manager to lead our team in delivering exceptional customer service and driving sales growth in our Companion Animal department.

Key Responsibilities
  • Drive sales and effective operations within the area of aquatics, reptile, bird, and small companion animals.
  • Ensure the health, proper handling, and welfare of all animals in accordance with company policies and procedures.
  • Directly supervise Aquatics Specialists and lead and coach store partners in providing great guest service and performing assigned tasks.
  • Manage inventory levels, supply costs, and reported budgeted expense rates to achieve budgeted sales goals and gross margin targets.
  • Ensure OSE standards are maintained in the department and provide training and coaching in GUEST and product knowledge to partners.
  • Partner with the Inventory Leader to ensure in-stock levels and goals are achieved.
  • Effectively organize and price clearance merchandise for the department.
  • Assist the Store Leader and/or Guest Experience Leader in planning location changes needed to the grid and ad planner to maximize sales.
Requirements
  • Directly supervise all Aquatics partners.
  • Provide guidance and training to partners.
  • Complete performance evaluations for partners.
Work Environment

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time, the large majority of this associate's time will be spent in direct contact with our customers.

About Petco

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We believe in the importance of providing a safe and healthy work environment for all employees and customers.



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