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Store Operations Manager

2 months ago

Florence, South Carolina, United States Rack Room Shoes Full time
Rack Room Shoes - Florence Commons

Job Summary: We are seeking a highly skilled and motivated individual to join our team as a 2nd Assistant Manager. As a key member of our store leadership team, you will be responsible for assisting the Store Manager in managing all day-to-day store operations.

Key Responsibilities:

  • Assist the Store Manager in managing all day-to-day store operations, ensuring a seamless customer experience.
  • Create and maintain an excellent customer shopping experience by providing exceptional service and ensuring a clean and organized store environment.
  • Provide service training and leadership to staff members, promoting a culture of excellence and customer satisfaction.
  • Manage customer issues with a sense of urgency and to the satisfaction of the customer, ensuring a positive experience.
  • Maintain and reinforce current service level standards, driving continuous improvement and excellence.

About Us: Rack Room Shoes is a leading retailer of footwear and accessories, committed to providing an exceptional customer experience. We are a dynamic and growing company, seeking talented individuals who share our passion for delivering outstanding service and results.