Packaging Expert

1 week ago


Florence, South Carolina, United States The UPS Store Full time
About the Role

The UPS Store is seeking a highly skilled Packaging Expert to deliver world-class customer service to all retail customers. As a key member of our team, you will be responsible for receiving and processing packages for courier shipment and operating various equipment.

Key Responsibilities
  • Provide Exceptional Customer Service: Deliver outstanding service to walk-in customers and telephone inquiries, utilizing good listening skills and taking ownership of customer shipping needs.
  • Operate Equipment with Expertise: Operate all equipment, software, and devices in an expert fashion and be willing to teach others.
  • Maintain a Clean and Organized Environment: Maintain a clean, organized, and safe working environment.
  • Take Ownership of Customer Needs: Take action to learn all product and service offerings, alternative solutions, and industry trends.
Qualifications
  • High School Diploma or GED: High school diploma or equivalent required.
  • Retail/Customer Service Experience: Previous retail sales experience and strong computer skills, including Microsoft Office and Adobe Suites, are a plus.
  • Good Communication and People Skills: Excellent communication and people skills, along with the ability to cross-sell and up-sell products and services.
  • Prompt, Reliable, and Responsible: Must be able to lift 40+ pounds and be punctual, reliable, and responsible.
Benefits
  • Paid Holidays: Paid holidays after six (6) months.
  • Paid Vacation: Paid vacation after one (1) year.
  • Simple IRA: Simple IRA plan.
  • Performance Bonuses: Performance-based bonuses.
  • Uniforms Provided: Uniform shirts provided.

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